Top of the World Travel is a northern owned travel agency with our head office located in Yellowknife, Northwest Territories. Top of the World has an ownership structure which includes the Kitikmeot Corporation and Penoah Holdings NWT holding a combined 70% of the shares as Inuit and Metis shareholders. The balance of the ownership is held by Cindy Romanow, Susan Mercredi and Michael Olson who are all active in the daily operation of the business. Our agency has been in operation for 24 years with 18 employees. Top of the World Travel is a strong contributor to the northern community. We are proud to support many youth initiatives through sport and academics and we contribute annually to several large fundraising events; Champions for Children, KidSport, Minor Hockey, Arctic Winter Games and The Children’s Wish Foundation to name a few.
Members of the TOTW team are long term residents of the north with combined years of experience that is hard to match under one agency’s roof. We are made up of senior travel consultants with knowledge and expertise that allow us to confidently deliver a quality travel management service to our customers. Eight members of our team have been in the travel industry for over 20 years.
Our fee structure is calculated based on the cost of processing a ticket but also takes into account the knowledge and experience of our staff, the cost of keeping all technology current, and ongoing training and education programs. We are leaders in the ever-changing travel industry and our goal is to ensure that our customers receive the most up to date information and advice. We achieve this goal by continuously educating our team and keeping their knowledge current.
Top of the World Travel is a member in good standing of leading industry organizations including – IATA, ACTA, CITC, CLIA, ASTA, BSP Canada and the Ensemble Travel Group. Our success in corporate travel is clearly demonstrated by our corporate client retention rate. We are profitable and debt-free and fully intend to continue our successful business model.
At Top of the World Travel, it is about service. To us, that means giving clients what they expect in terms of expert, professional attention and bottom line savings. Our approach is one of consultation. We take your request and give you options to maximize savings and the value of your out-of-office time.
AFTER HOURS TRAVEL ASSISTANCE
Emergency - Toll Free: 855-536-6111
Emergency - Collect: 905-696-8277
Emergency - Email: firstname.lastname@example.org
Please quote Agency SOS Code: I7FA
Additional Fee for Service Applies