Susan Mercredi

Susan Mercredi


Years in the travel industry: Started in 1978

Years with TOTW travel: Founding Partner in 1990

Places around the world you have been:

Colombia, Scotland, Panama, French Polynesia, Croatia, Greece, France, Germany, Spain, England, Mexico, Japan, Hong Kong, China, Czech Republic, The Netherlands, Switzerland, Austria, Italy, Aruba, Jamaica, Bahamas, Dominica, Antigua, St. Lucia, Costa Rica, Hawaii, Cuba, Dominican Republic, Puerto Rico, Cayman Islands, British Virgin Islands, Barbados, Venezuela, Turkey, Panama, Costa Rica, Iceland, Tanzania, Zanzibar

Florida, Georgia, South Carolina, Virginia, Washington DC, Vermont, New Hampshire, Kentucky, Texas, New York, New Jersey, Tennessee, Washington, California, Nevada, Montana, Arizona, Utah, Alaska

All of Canada – except Newfoundland, but working on that.

Travel Tips to share:
Be respectful of the people and places you visit. When the sign says 'no photography', it means no photography. Remember, you don't always need a photograph to capture a memory of a beautiful place!

Favorite place to travel:
Every country I've visited has a special memory, but one of my favourites is Moorea in French Polynesia. The lush greenery, jagged peaked mountains and the azure blue sea surrounding the sea-foam green lagoon equals paradise. The Polynesian people are friendly, gentle people and make you want to stay. Best pineapple ever!!

Best travel moment and why:
There are a few that stand out for me….
Landing by helicopter on the Mendenhall Glacier in Alaska – Very Cool
Walking through the ancient city of Ephesus, Turkey – whose ruins are over 3,000 years old – No Words
Being lowered 120 metres into a magma chamber of the dormant Thrihnukagigur Volcano in Iceland – WOW!
Then there was that moment with a Leopard in the Serengeti – Pinch Me

Favorite customer story or moment:
I’ve been privileged to work with so many wonderful customers over the years, it’s hard to pick one moment. I do love when families take their first trip to Disneyland or Disney World. The excitement of the kids when they tell you they are going to meet Mickey Mouse melts my heart.

Favorite type of cuisine:
Haggis anyone?

Favourite staff party location:

Favorite staff party memory/moment/funny time:
There was that experience with a ghost on the 8th floor of the Fairmont Banff Springs Hotel……

Tell Susan: